Program Manager (H/F)

Overview

We are seeking for one of our client, a leading e-commerce company, a dynamic Program and Community Manager to join the our client Developer Relations team in EMEA. This hybrid role combines program management excellence with community engagement expertise to drive developer success and adoption of our client’s services. You will be responsible for planning and executing strategic programs while fostering vibrant developer communities accross EMEA, working closely with Developer Advocates and cross-functional teams to maximize impact.

Key Responsibilities:

Program Management (50%):

• Drive strategy and execution for developer-focused programs, including first-party employees and third-party community events
• Manage complex, cross-functional initiatives to scale the impact of Developer Advocates
• Create and maintain program dashboards, metrics, and reporting mechanisms to track success and demonstrate business value
• Optimize processes and introduce automation to improve team efficiency and content production workflows
• Partner with internal stakeholders to align developer programs with broader business objectives
• Manage program budgets and vendor relationships effectively

Community Management (50%):

• Own and scale User Groups program in EMEA, including growth strategy and health metrics
• Build and nurture relationships with community leaders and members through regular engagement
• Support the planning and execution of the Community Days and other community-led events
• Track community health metrics and adjust strategy based on changing community needs
• Create feedback loops between the community and internal teams
• Enable community leaders to grow their memberships and deliver impactful events