Arabic-Speaking Project Coordinator

Overview

Aquent is partnering with a market leader in AI-driven corporate learning solutions, dedicated to empowering global enterprises through innovative technology. This organization is at the forefront of transforming how companies learn and grow, delivering cutting-edge platforms that drive skill development and operational excellence worldwide. They are seeking a passionate individual to join their team and make a significant impact on their mission.

Are you ready to be the crucial link between groundbreaking technology and client success? This is an exceptional opportunity for a dynamic, bilingual professional to step into a pivotal role, ensuring seamless technology adoption and fostering robust client relationships across diverse international markets. You will be instrumental in driving platform utilization and delivering a world-class experience, directly influencing the success of global enterprise clients and shaping the future of corporate learning.

What You’ll Be Doing

• Serve as the dedicated operational contact for Arabic and English-speaking enterprise accounts.
• Facilitate client kick-offs, run 1:1 onboarding calls, and adapt lightweight training materials.
• Manage asynchronous technical troubleshooting: log bugs, gather screenshots/console data, and resolve issues within a tight 1-to-2-hour response SLA.
• Work a Sunday through Thursday schedule to align with regional client operations.
• Partner with internal Engagement Managers to track adoption metrics and platform utilisation.

What You’ll Bring

• Native-level fluency in Arabic and professional fluency in English.
• 2+ years of external client-facing experience in implementation, customer success, or tech support within a Software-as-a-Service (SaaS) environment.
• Proven ability to work autonomously using tools like Slack, Jira, Asana, Google Workspace, or Monday.com.
• High adaptability to rapid software updates and dynamic feature changes.

Contract Details

• 12-month contract.
• Initial 30-hour work week (8 AM – 2 PM daily schedule) with the potential to ramp up to 40 hours based on performance.
• Workday Days: Sunday to Thursday.

This role is open for a limited time only. Next steps will be shared with shortlisted candidates ASAP.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.