Sales Team Leader, EMEA

Overview

Aquent is partnering with a leading platform that has revolutionized the hospitality sector, redefining the guest experience by bringing premium in-home services directly to stays on their platform. This innovative client offers a wide range of categories, such as culinary experiences, photography, wellness services, and personal training, with new offerings and locations regularly integrated into their platform. We are seeking a dynamic and strategic leader to drive the expansion of their provider acquisition engine across a key region.

This is an exceptional opportunity to be a force multiplier, shaping the success of a high-performing field sales team and directly impacting the growth of in-home services on a globally recognized platform. You will be instrumental in designing, building, and optimizing the operational frameworks that empower a team of market managers to identify, onboard, and nurture service providers. Your leadership will directly contribute to scaling offerings and enhancing the overall experience for guests and providers alike.

Key Responsibilities:

• Design, build, and continuously optimize the provider acquisition engine, encompassing lead generation frameworks, sales playbooks, pipeline management, and conversion tracking.
• Directly manage and develop a team of field sales agents (Market Managers) across diverse markets within the region, setting clear targets, KPIs, and performance expectations.
• Analyze sales performance data to identify trends, gaps, and opportunities, translating insights into actionable operational improvements and strategic recommendations for leadership.
• Own and improve the CRM infrastructure, reporting cadences, and tooling to enable the field team to work efficiently and at scale.
• Partner with central teams (product, marketing, onboarding) to ensure the field team has the necessary resources, messaging, and support to successfully engage and onboard providers.
• Aggregate and synthesize market intelligence from across the region to inform regional sales strategy and surface meaningful feedback to internal stakeholders.
• Ensure consistent, high-quality onboarding processes are in place across markets, collaborating with cross-functional teams to set new providers up for success.

What You’ll Bring:

• Strong experience in sales leadership, sales operations, or business operations, ideally within a marketplace, platform, or high-growth tech environment.
• Proven track record of managing and developing field sales teams, with the ability to lead across multiple markets simultaneously.
• Strong analytical mindset; comfortable working with data to diagnose performance, build dashboards, and drive decisions.
• Deep understanding of sales operations, including pipeline management, conversion optimization, territory planning, and performance frameworks.
• Excellent communicator and cross-functional collaborator, with the ability to influence without authority and align diverse stakeholders.
• A scrappy, solutions-oriented operator who thrives in fast-moving, ambiguous environments and knows how to build structure where none exists.
• Familiarity with regional market dynamics and the nuances of operating across diverse cultures and geographies.
• Passionate about the platform’s mission to create belonging and economic opportunity for providers.

Stand Out With:

• Experience with CRM tools (e.g., Salesforce, HubSpot) and BI tools.
• Experience with or understanding of the gig economy, small business owners, or side hustlers.