Partner Operations Manager

Overview

Duration: Until 19th April 2027 

Location: London, hybrid (3 days per week onsite)

Aquent is partnering with a leading organization at the forefront of technological innovation, driving impactful solutions that shape the future. This organization is committed to creating groundbreaking products and tools that enhance user experiences and operational efficiency across various sectors. Join a team where your expertise directly contributes to significant advancements and helps deliver world-class technology.

Are you a visionary leader passionate about transforming ideas into tangible products that impact millions? We are seeking an exceptional individual to spearhead the full lifecycle of technology solutions, from initial concept to wide-scale deployment. In this pivotal role, you will be instrumental in bridging the gap between technical execution and business strategy, driving the development and optimization of cutting-edge products. You will leverage your deep understanding of web technologies, systems design, and data analysis to solve complex challenges, improve feature offerings, and ensure seamless integrations, directly influencing product roadmaps and operational excellence. This is an incredible opportunity to make a substantial impact, collaborating with diverse stakeholders to bring innovative initiatives to life and redefine industry standards.

Key Responsibilities:

• Lead the full product lifecycle, from conceptualization and design through early piloting to wide-scale deployment and ongoing operations.
• Translate complex operational challenges into innovative technology solutions, such as automating manual processes to enhance efficiency and minimize errors.
• Review and validate product requirement documents (PRDs) to ensure comprehensive product specifications that meet both internal and external stakeholder needs.
• Drive program-level execution, proactively identifying and resolving bottlenecks, prioritizing projects and resources, and balancing business requirements with technical constraints.
• Manage the end-to-end planning, design, and deployment of internal tools and products, including continuous communication and stakeholder management.
• Influence product roadmaps and identify product gaps to ensure an optimal customer and partner experience.
• Foster strong collaboration with technical and non-technical stakeholders, including Product Management, Engineering, Sales, and Marketing, advocating for their needs and integrating feedback.
• Explore and assess various solutions and constraints for customer and partner challenges, utilizing analytics and metrics to design, pitch, and evaluate the impact of potential product or tool solutions.
• Apply robust systems design principles, ensuring a positive impact on user experience.
• Lead data-driven analysis to evaluate the success of product improvements and share insights with internal teams.
• Identify and communicate product gaps and issues based on user feedback and metrics, contributing technically to solve these challenges through developing, validating, and documenting new features or solutions.

Required Skills and Qualifications:

• Proficiency in data-driven analysis and reporting.
• Strong architecture knowledge.
• Demonstrated customer/user advocacy skills.
• Expertise in product design principles.
• Comprehensive understanding of the product development lifecycle.
• Proficiency in systems design.
• Proven project management capabilities.
• Solid database knowledge.

** This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process **