Field Merchandising Manager (Consumer electronics / Tech retail)

Overview

Join a dynamic team at a leading global technology company revolutionizing how people connect and experience the world! As a Field Merchandising Manager, you will play a pivotal role in shaping the customer journey and driving product engagement within the EMEA market. Partnering with a key retailer, you’ll be the driving force behind planning, launching, and executing impactful in-store product demonstrations, ensuring a seamless and engaging customer experience.
This role offers an exciting opportunity to blend your passion for retail, technology, and customer experience. You will collaborate closely with cross-functional teams, including channel marketing, operations, sales, and external vendors, to bring innovative product experiences to life. Your expertise in field merchandising will be essential in optimizing product visibility, driving sales, and reinforcing the brand’s presence in the EMEA market.

Responsibilities:

• Prioritize and manage a high volume of complex projects across numerous retail locations, adhering to tight deadlines.
• Collaborate effectively with internal and external partners to ensure alignment, efficiency, and impactful results.
• Serve as the primary point of contact for regional third-party labor agencies, fixture display companies, channel marketing managers, and other key stakeholders, addressing any retail partner issues.
• Oversee third-party labor agencies to execute projects within brick-and-mortar retailers, ensuring deliverables are met.
• Develop comprehensive execution plans for various initiatives across multiple product lines.
• Meticulously review instructions and execution for multiple concurrent projects, maintaining a keen eye for detail.
• Demonstrate a thorough understanding of display fixture production and installation processes to create accurate workback schedules.
• Leverage expertise in retailer third-party labor operations to drive best-in-class execution.
• Monitor field execution, track progress and results, and prepare reports for internal stakeholders.
• Analyze demo data, identify potential roadblocks, and collaborate with external partners to ensure in-store demo compliance.
• Partner closely with the Field Merchandising Lead to manage budgets effectively for all third-party labor projects.

Must-Have Qualifications:

• Min 5 years of experience in retail in-store merchandising, either on the brand or vendor side in the consumer electronics / tech retail industry. 
• Min 5 years of project management experience.
• Min 3 years of experience managing third-party labor.
• Proven ability to understand unique retailer operating conditions and their impact on planning and execution.
• Strong communication skills with the ability to share program/project updates across diverse teams.
• Exceptional attention to detail and accuracy, particularly in tracking complex fixture installations.
• Experience managing relationships with cross-functional stakeholders and external vendors.
• Proven ability to identify root causes of issues and collaborate effectively to find solutions.
• Excellent interpersonal skills, approachability, and flexibility.
• Experience navigating diverse organizational environments with varying cultures and structures.
• Superb verbal and written communication skills.
• Proficiency in Google G Suite and Microsoft Office applications.

Nice-to-Have Qualifications:

• Familiarity with EMEA retail partners and their guidelines/processes.
• Experience planning large-scale executions and installations from concept to production.
• Experience working in a highly cross-functional environment.
• Experience managing budgets and demonstrating fiscal responsibility.
• Experience with in-store tech demos or technology in a retail setting.