Digital Experience Manager / Product Manager

Overview

Are you a passionate individual with expertise in web and digital marketing?

We’re working in partnership with a global tech client to hire an Experience Manager for their Product Team. In this role, you’ll play a pivotal part in shaping impactful and locally relevant customer experiences on the company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision, prioritising local variations for optimised experiences, and collaborating with cross-functional teams to drive product releases and enhancements.

The ideal candidate will have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights, with exceptional communication skills to articulate recommendations effectively. The ability to manage multiple projects concurrently and collaborate with international teams is crucial for success in this role.

This is a 12-month contract role and you will be required to work on a hybrid model with 2-3 days onsite per week in our client’s London office. The role offers a gross PAYE rate of between £212.61 – £236.23 per day, equivalent to £55,278 – £61,419 per annum, pro rata, and includes 33 days of holiday per annum, pro rata. 

Key Responsibilities:

• Lead the evolution of the website as a key platform for consumer and enterprise solutions
• Utilise data, customer insights, and industry standards to identify opportunities for innovative capabilities and user experiences
• Collaborate with internal and external partners to conduct various research types, including user testing, A/B testing, and analytics deep dives
• Develop business cases to justify proposed initiatives and communicate product vision to internal stakeholders
• Define requirements, collaborate with Experience Designers on customer journeys and UX flows, and transform requirements into feature specs and user stories
• Set priorities, drive backlog of features, and assess new market opportunities for audience growth
• Participate in global planning sessions and address ambiguity in the product backlog
• Evaluate and report on the results of initiatives against expected impact, presenting findings to executives and stakeholders

Key Requirements:

• Proven experience in digital marketing and/or content strategy roles, with at least 1 year of web product management experience
• Proficiency in documenting product requirements, writing functional specs, and user stories
• Ability to manage issue resolution, mitigate risks, and define roadmaps using agile methodologies
• Strong analytical skills to test hypotheses and make data-driven recommendations
• Excellent communication skills to influence executive-level leaders and gain support for product priorities
• Capacity to work under pressure, manage multiple initiatives, and adapt to changing priorities
• Bachelor’s degree required, MBA a plus
• Fluency in English, with the position based in London and occasional travel required (10%)

We’d love you to apply for this 12-month Experience Manager contract role, so please submit your CV today!

*This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process.