Group Account Director

Overview

Group Account Director

The client is an independent integrated communications agency with a core focus on digital.

The agency has a diverse range of briefs covering many communication channels for financial services, travel and retail clients. As a small boutique agency, we have a fun,

collaborative and hardworking culture, and a passion for producing brilliant creative work and delivering outstanding customer service.

The opportunity

• This role is for an ambitious senior client services person to play a key role in the agency’s wider leadership team, manage people and be part of our exciting growth plans, in London and the US.
• Building on their account management skills, they will work with clients to solve their strategic challenges and deliver smart creative solutions.
• There is also a great opportunity to benefit financially and progress your career in areas including business development and leading a team.

The role

• Supporting the Client Services Director and Managing Director in delivering against the agency’s commercial and strategic objectives
• Building deep client relationships at all levels, including senior clients
• Helping to grow agency income by seeking out new briefs/opportunities
• Delivering against monthly/quarterly/annual income targets
• Writing briefs and proposals, briefing and assessing creative work, oversight and delivery of end-to-end project management
• Managing integrated campaigns with a variety of activity including paid display, paid social, email, webpages, video, radio and print
• Taking client briefs, presenting back to clients and discussing feedback
• Managing and nurturing more junior members of the client service team
• Ensuring agency processes are documented, communicated and adhered to
• Responsible for 100% accurate financial management and reporting
• Playing a key role within the wider team on business development/pitches
• Training and development of the client services team
• Being an advocate for the agency and delivering client service excellence

You will have

• Excellent leadership and project management skills
• Knowledge of integrated marketing – especially digital and social media
• Thinks strategically, creatively and commercially
• Ability to establish relationships with new/existing clients at all levels
• Proven track record of helping to win and grow business
• Sees the bigger picture but has a laser focus on the detail
• Excellent presentation skills and a confident communicator
• A people person and supportive team player, who leads from the front
• Tenacious with a ‘can do’ attitude – always goes above and beyond
• A problem solver who doesn’t shy away from a challenge
• A multi-tasker who can work to tight deadlines and remains calm under pressure
• Not afraid to get their hands dirty 
• Entrepreneurial, always asks ‘Why?’

The package

• Basic salary
• Bonus scheme
• 25 days holiday plus 3 to be taken between Christmas and New Year
• Your birthday day given as an extra day of paid leave
• Company pension scheme
• Private health insurance
• Gym membership contribution
• Hybrid working three days at WeWork Victoria