#181119

CDI - CX Strategy Lead (H / F)

Location:
Paris
Job Terms:
Permanent
Start date:
Septembre 2022
Posted By:
Kevin Donati
Date:
06/10/2022

Job Description:

As a Consumer Experience Strategy Lead, you will work in the global team on high profile project to provide the end-to-end consumer experience strategy and solutions for patients, customers and staffs to work seamlessly and easily across products and services within its ecosystem while aligning with the product roadmap, needs of users, market and customers, and technical frameworks.

 

Your responsibilities:

  • Translate the insights from user research to DEFINE the strategic approach and experience principles for the digital solution & defining the user interaction design.
  • Lead the conceptualization of what that solution can be. When we look at the product design lifecycle, the strategist sits between research and design and bridges the two areas.
  • As an influential leader represents CX Strategy across the business and corporate, including product and service development functions.

Client Description:

French multinational healthcare company headquartered in Paris.

requirements:

Qualifications :

  • Fluent in English MANDATORY
  • 7+ years of experience in the strategic design planning and human-centered design of multi-device software/applications and platforms
  • Experience as lead CX/UX strategist in a large global enterprise
  • Previous experience implementing a Human-Centered Design and strategy in product and/or service development.
  • Ability to demonstrate the balance of business, user needs and analytics with quality execution